Payment plans
Discuss paying an IRS balance over time, the application requirements and what continuing payments would involve.
Read about payment plans →Tax debt assistance
Back tax help
When tax debt affects your finances, ask for a clear explanation of the possible next steps. Describe the amount owed, any IRS letter and the difficulty you are facing with payment or account information.
What to expect when you call
A useful first conversation should explain the help available and what happens next.
1. Describe the issue
Explain the balance, IRS letter or payment difficulty you want addressed. Mention any date or instruction shown in a notice.
2. Discuss the proposed help
Ask which information is needed, what the work includes and how fees and responsibilities are explained.
3. Understand the next action
Clarify what you should provide, who handles follow-up and which current IRS requirements apply to the process.
Tax relief services and guidance
Explore the subject that best matches your concern, or call if you are unsure where to begin.
Offer in compromise
Ask whether a settlement assessment is appropriate. An offer depends on eligibility, financial information and IRS acceptance.
Read about offer in compromise →Tax relief options
Compare help for back taxes, payment difficulty and penalty questions, and understand what the proposed assistance covers.
Read about tax relief options →IRS notices
Understand what your IRS notice requests, which tax year it concerns and what response or deadline needs attention.
Read about irs notices →Make the service discussion practical
An initial conversation can identify which issue needs attention first and what information would help. Ask how a payment-plan request differs from settlement assessment, and mention any notice deadline. Understand the work, fees and follow-up before authorizing assistance. Current requirements and individual circumstances determine the available IRS process and any decision.
Useful next steps
Eligibility, payment terms and IRS decisions depend on the applicable process and your circumstances. A conversation does not guarantee a particular outcome.